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Client Service Center

The Murray Group is available to answer all your insurance related questions. Your time is important and to help you save time, the chart below can direct you to the answers to many frequently asked questions.


Questions Answers

 
I need to report a claim. Click here for details.
I have questions about my bill. Click here for details.
I am refinancing my mortgage /
closing on a home equity and the
bank has requested proof I have insurance.

Please contact us with the lenders information and your closing date.

I have received a Letter of
Suspension from the Department
Motor Vehicles.
Fax or email  the letter to our office immediately.
I have received a letter from my
lender for my car or home
requesting I provide proof I have insurance.
Fax or email the letter to us.
I have surrendered the plates for
my car, What do I do with the
form from DMV?
Mail, fax or email the FS-6 form to us.
My son / daughter just got their
permit or drivers license.


Your child does not need to be added to your auto policy until they are licensed. If your child has passed their driving exam, please call us with their information.
My son / daughter has completed
driver training. How do I get credit
on my policy?
Mail, fax or email the Driver Training Certificated to us.
I need to have a photo inspection completed of my car. Click here for details.


If your question was not answered here, please feel free to call us at
1-877-340-4898.


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